Welcome to your pet’s new home away from home!
Your pet’s overnight boarding includes your preferred feeding schedule, indoor and outdoor playtime, administering any medications (if needed), any add-on options like tummy-time, a comfortable raised bed, and a lot of love. While your pet is boarding, we reinforce good manners, like sitting before meals and before a door is opened. Pricing, FAQ's, and Accommodations listed below.
A Look at Your Pet’s Luxury Boarding Experience
SUITE ACCOMMODATIONS:
Raised beds, bedding, bowls, and toys are provided for all boarding guests unless requested otherwise. Enrichment Feeders, Slow feeders, and elevated feeders are also available.Joe Headquarters
Joe Headquarters is a 3X6 climate-controlled indoor run. It provides ample space and accommodation for most Sidekicks under 75lbs. Two Sidekicks can comfortably share it with a combined weight of up to 75lbs.
Individual: $40.00 per day
Shared: $70.00 per day ($35/dog)
Upgrade to Stay & Play (enrichment or tummy time):
Individual: $60/Day Shared: $100/Day ($50/dog)
The Club House
The Club House is a 4X5 climate-controlled indoor run. Designed with housemates in mind, and perfectly sized for Large and Giant breed dogs, the Club House is perfect for two dogs with a combined weight of up to 150 lbs.
Individual: $50.00 per day
Shared: $80/Day ($40/dog)
Upgrade to Stay & Play (enrichment or tummy time):
Individual: $70/Day Shared: $110/Day ($55/dog)
The Cat Caves
The Cat Caves are individual towers of fun for your cat. With four levels, including multiple beds to get cozy in, your cats will enjoy their stay in these suites. Our feline Sidekicks also receive time to stretch their legs, bathe in the sun, play with fun toys, and cuddle with their team during the day. Housemates are allowed to have enrichment time together, but we find they do best separated for overnight stays and sleep.
Single: $40/Cat/Day
What is Stay & Play Boarding?
While our regular boarding provides ample outdoor relief and exercise time, Stay & Play boarding enhances your pet’s stay. It allows them to participate in group play (with a passed behavior evaluation). If unable to participate in group play, your pet will receive extra one-on-one time with an SSP member doing their favorite activities, from fetch to cuddles and everything in between. Stay & Play boarding also upgrades your pet’s meals to be fed in various enrichment feeders. They also receive kong stuffed toys with peanut butter or pumpkin once a day.
FAQ's Meals
- We encourage you to bring your pets’ current diet for us to feed to prevent digestive upset.
- Please pre-measure and pre-package dry food in individual Ziploc bags (or containers) and label each meal (breakfast, lunch, or dinner) to ensure you have provided enough food for your pet’s stay.
- We also suggest packing some “extra” if you encounter any delays in your return.
- If you do not bring your pet’s food, we are happy to serve Hills I/D low-fat diet during your stay (an additional cost of $2 per meal).
- Raw-fed diets are welcome, with thorough directions for meal preparation.
- Please inform our concierge if your pet has any dietary restrictions.
Enrichment Program
Group playtime can be added to your pet’s stay while they board. If you want your pet to participate in group play, we will conduct a behavior evaluation. Once passed, they are welcome to participate in group play during their stay and join us for our daytime enrichment program after. We will provide a customized enrichment program for dogs who don’t pass a group play evaluation, including one-on-one activities during their stay to exercise their body and brains. Please see our behavioral evaluation form for more information.
Medication Administration
We understand that sometimes our Sidekicks need a little boost to make it through the day. From joint supplements, heart medications, insulin, and everything in between, we can medicate your pets as needed.
We charge $1.50 per administration
Other Amenities
Bath Before Check-Out: After days of playing with other dogs and running around outside, we are happy to add on a bath so your pet comes home smelling fresh and clean. Cost is based on weight, hair type, and demeanor. If adding on a bath, please do so while filling out your pre-check-in form or at check-in. Note: Pets with matting may need full grooming intervention and will be recommended for grooming.
Tummy Time: Sign your pet up for even more belly rubs and cuddles!
What Happens if My Pet Is Injured Or Ill?
We take every precaution to prevent injury and illness with the vaccines we require, our other health recommendations, our behavior evaluations, and our daily pet and facility care program. In the event your pet shows any symptoms of being ill (coughing, sneezing, lethargy, diarrhea, frequent urination, decreased appetite, limping, etc.), we will contact you, and if needed, your pet will be seen by a veterinarian next door to us at Swann Animal Clinic at Plum Creek. Learn more about our injury and illness policy, which is included in our Boarding & Enrichment Agreement.
Check-In & Check Out
BOARDING:
Check-in:
Monday-Friday: 7:00 AM to 5:45 PM
Saturday & Sunday:7:00 AM to 12:00 PM and 4:00 PM to 5:45 PM
Check-Out: Anytime during business hours. If your pet is picked up before 12:00 PM (noon), you will receive 50% off your pets last day of boarding.
ENRICHMENT:
Monday-Sunday
Check-in: 7:00 AM to 9:30 AM
Check-Out: by 6:00 PM
We understand plans change. Please contact our concierge team about your travel or stay needs and check-in/check-out preferences.
GROOMING:
Monday-Sunday:
Morning Appointments check-in 7:00 AM to 8:00 AM
Afternoon Appointments check-in 7:00 AM to 12:00 PM
Pick-ups are scheduled as soon as the groom is completed. We do not require immediate pick-up. Pets may enjoy their spa day, but must be picked up before we close.