Welcome to your pet's new home away from home!

Your pet's overnight boarding includes your preferred feeding schedule, indoor and outdoor playtime, administering any medications (if needed), any add-on options like tummy-time, a comfortable raised bed, and a lot of love. While your pet is boarding, we reinforce good manners, like sitting before meals and before a door is opened. Pricing, FAQ's, and Accommodations listed below.

A Look at Your Pet's Luxury Boarding Experience

NOTE: Rates for holiday boarding will vary. We charge by the day, not per night. Please call for detailed quotes for your pet's stay. An estimate will be provided at check-in (but may exclude any last-minute add-ons).

SUITE ACCOMMODATIONS

Raised beds, bedding, bowls, and toys are provided for all boarding guests unless requested otherwise. Enrichment Feeders, Slow feeders, and elevated feeders are also available.

Joe Headquarters

3X6 climate-controlled indoor run. Provides ample space for most Sidekicks under 75lbs. Two Sidekicks can comfortably share it with a combined weight of up to 75lbs.

Standard Boarding

Individual: $40.00 per day
Shared: $70.00 per day
($35/dog)

Stay & Play Upgrade

Individual: $60.00 per day
Shared: $100.00 per day
($50/dog)

The Club House

4X5 climate-controlled indoor run. Designed for housemates and perfectly sized for Large and Giant breed dogs. Perfect for two dogs with a combined weight of up to 150 lbs.

Standard Boarding

Individual: $50.00 per day
Shared: $80.00 per day
($40/dog)

Stay & Play Upgrade

Individual: $70.00 per day
Shared: $110.00 per day
($55/dog)

The Cat Caves

Individual towers of fun for your cat with four levels, including multiple beds. Cats receive time to stretch, bathe in the sun, play with toys, and cuddle with staff. Housemates can have enrichment time together, but sleep separately.

Cat Boarding single: $40.00 per cat per day

What is Stay & Play Boarding?

While our regular boarding provides ample outdoor relief and exercise time, Stay & Play boarding enhances your pet's stay. It allows them to participate in group play (with a passed behavior evaluation). If unable to participate in group play, your pet will receive extra one-on-one time with an SSP member doing their favorite activities, from fetch to cuddles and everything in between. Stay & Play boarding also upgrades your pet's meals to be fed in various enrichment feeders. They also receive kong stuffed toys with peanut butter or pumpkin once a day.

FAQ's

Meals

  • We encourage you to bring your pets' current diet for us to feed to prevent digestive upset.
  • Please pre-measure and pre-package dry food in individual Ziploc bags (or containers) and label each meal (breakfast, lunch, or dinner) to ensure you have provided enough food for your pet's stay.
  • We also suggest packing some "extra" if you encounter any delays in your return.
  • If you do not bring your pet's food, we are happy to serve Hills I/D low-fat diet during your stay (an additional cost of $2 per meal).
  • Raw-fed diets are welcome, with thorough directions for meal preparation.
  • Please inform our concierge if your pet has any dietary restrictions.

Enrichment Program

Group playtime can be added to your pet's stay while they board. If you want your pet to participate in group play, we will conduct a behavior evaluation. Once passed, they are welcome to participate in group play during their stay and join us for our daytime enrichment program after. We will provide a customized enrichment program for dogs who don't pass a group play evaluation, including one-on-one activities during their stay to exercise their body and brains. Please see our behavioral evaluation form for more information.

Medication Administration

We understand that sometimes our Sidekicks need a little boost to make it through the day. From joint supplements, heart medications, insulin, and everything in between, we can medicate your pets as needed.
We charge $1.50 per administration

Other Amenities

Bath Before Check-Out: After days of playing with other dogs and running around outside, we are happy to add on a bath so your pet comes home smelling fresh and clean. Cost is based on weight, hair type, and demeanor. If adding on a bath, please do so while filling out your pre-check-in form or at check-in. Note: Pets with matting may need full grooming intervention and will be recommended for grooming.

Tummy Time: Sign your pet up for even more belly rubs and cuddles!

What Happens if My Pet Is Injured Or Ill?

We take every precaution to prevent injury and illness with the vaccines we require, our other health recommendations, our behavior evaluations, and our daily pet and facility care program. In the event your pet shows any symptoms of being ill (coughing, sneezing, lethargy, diarrhea, frequent urination, decreased appetite, limping, etc.), we will contact you, and if needed, your pet will be seen by a veterinarian next door to us at Swann Animal Clinic at Plum Creek. Learn more about our injury and illness policy, which is included in our Boarding & Enrichment Agreement.


Check-In & Check Out

Check-in Hours

Monday-Friday: 7:00 AM to 5:45 PM
Saturday & Sunday: 7:00 AM to 12:00 PM and 4:00 PM to 5:45 PM

Check-out Hours

Anytime during business hours. If your pet is picked up before 12:00 PM (noon), you will receive 50% off your pets last day of boarding.

Check-in Hours

Monday-Sunday
7:00 AM to 9:30 AM

Check-out Hours

by 6:00 PM

We understand plans change. Please contact our concierge team about your travel or stay needs and check-in/check-out preferences.

Check-in Hours

Monday-Sunday
Morning Appointments: 7:00 AM to 8:00 AM
Afternoon Appointments: 7:00 AM to 12:00 PM

Pick-up Information

Pick-ups are scheduled as soon as the groom is completed. We do not require immediate pick-up. Pets may enjoy their spa day, but must be picked up before we close.