grooming release Form

Any pets not picked up by the end of the day will be boarded and provided bedding, food, water, and care. You will be charged for the night of boarding and any provided meals or service in addition to your grooming service(s).

External parasites cause disease and transfer other parasites between pets and people.
We recommend all of our guests be current on flea, tick, and heartworm prevention. While not required, if external parasites are on your pet (fleas, ticks, ear mites, etc.), your pet will be bathed in a flea/tick shampoo unless otherwise indicated. You will be notified at pick-up if any parasites are present. Preventatives may be recommended (which can be purchased at your veterinarian or over-the-counter in some cases).

We require all dogs to be current on DAPP, Bordetella, and Rabies. Please bring with you, upload a copy of or e-mail proof of these vaccinations to our office. You may also provide the name of your preferred veterinary practice below, and we will request records on your behalf. Most veterinarians do not have a problem releasing vaccine records. If yours does, we will contact you and ask you to request their vaccine records be e-mailed to our office.

If a pet is not current on vaccines, a 24 hr waiting period will be necessary after vaccines have been administered to ensure they do not have a reaction prior to grooming.

Sidekicks Stay & Play and its affiliates believe in humanity over vanity in your pet's coat.

If excessive matting or compacted coat can not be reasonably removed by pain-free brushing, we will elect to shave the selected area and, if necessary, the entirety of the coat. We fully support the breed and coat correct hair cuts. We utilize shaving as a last resort unless requested due to the desired look being unachievable due to matting or compaction from minor to severe coat neglect.

Coat condition(s) of this kind may also be hiding minor to severe skin conditions including, but not limited to dermatitis, pyoderma, mange, external parasites, masses, abscesses, other infections, scabs, abrasions, and more. We will inform you if such condition (or suspected condition) exists if noted during grooming or pick-up. We will also recommend veterinary care if indicated.

You may notice sensitive skin, itching, or tenderness after matting removal due to new exposure to the pet's skin and being released from matting. Precautions are always taken; however, irritation can occur if dematting requires skin contact with the clippers.

We also encourage pet owners to check their dogs for matting and frequently brush their coat to prevent such conditions. "De-matting" is not an offered service.

Our goal is to provide each pet with a positive experience during their visit. To help reduce stress and keep our team safe, additional restraint may be required to practice safe grooming techniques. This may include but is not limited to additional assistance of a team member at an incurred fee, muzzle, Elizabethan collars, and mobility supports such as slings.

If a pet is deemed dangerous, we may require sedation for grooming with our partners at Swann Animal Clinic or refuse service for staff safety.

Sidekicks Stay & Play strives to keep our facility clean and sanitary and use all reasonable precautions to prevent accidents, injury, illnesses, escape, and/or death. Under no circumstances will Sidekicks Stay & Play be responsible for the actions of the pet or others in the playgroup that may cause injury, illness, or escape. Each pet owner accepts full financial responsibility for their own pet’s veterinary services resulting from any injuries, damages, or disease contracted while their pet participated in our enrichment, boarding, or spa services. If a pet should become ill, injured, or need medical attention while in our care, Sidekicks Stay & Play reserves the right to administer aid and stabilize the pet at Swann Animal Clinic until the owner and/or emergency contact can be reached. Any expenses incurred will be the responsibility of the owner. You or the emergency contact(s) are the only ones allowed to visit or make medical decisions for your pet. Neighbors, friends, and family will not be permitted to visit your pet while you are away under any circumstances unless listed on the account. Some dogs may be exhausted or experience sore muscles after a full day of play or extended grooming sessions, especially when starting enrichment/group play or routine grooming. This is normal and usually fades over time as they adjust to the activity level and learn to take breaks.

Sidekicks Stay & Play, its staff or affiliates are not liable for illness, injury, or death due to known or unknown pre-existing conditions. Pre-existing conditions can include but are not limited to advanced age, arthritis, other mobility conditions, chronic or acute diseases or conditions, skin and coat conditions, behavior and mental conditions, anxiety, seizures, heart disease, or dental disease.

I also understand if my pet causes damage to a person, pet, or property on Sidekicks Stay & Play property, I may be held liable for damages and associated costs.